Chum Bites (“we”, “our”, “us”) takes your privacy seriously. Please read this Privacy Policy carefully to see how the Chum Bites will treat the personal information and details that you provide to us either when using this website (the “Site”) or in other circumstances when we collect data from you (including via email). We will take reasonable care to keep your information secure and to prevent any unauthorised access or use of it. We process all information in accordance with applicable UK data protection legislation.

We may change this Privacy Policy from time to time and the change will take effect once the revised Privacy Policy is available on this Site. Therefore, please refer to this Privacy Policy each time you submit your personal information.

We may ask you to provide information to us or collect data from you on different occasions and the information that you are asked to provide will vary depending on the reason for the collection.

How Chum Bites uses your information

We will use your personal information:

  • to respond to your enquiry
  • to send information to you
  • for other reasonable purposes for which you have provided such information

Chum Bites is committed to protecting your privacy and we implement various security measures in relation to our processing and transfer of personal data. However, the nature of the Internet is such that the data may in some circumstances flow over networks without full security measures and could be accessible to unauthorised persons.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

By continuing to use the site, you agree to the use of cookies.

Cookies we use

Our website is powered by a CMS which sets first party cookies to verify who you are. The cookies are set for logged in users and commenters so when you come back to our site, you don’t need to re-enter all your information again.


This Site contains links to other sites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage our users to be aware when they leave this Site and to read the privacy statements applicable on those sites.

GDPR – Request personal data

From the 25th May 2018, Europe’s General Data Protection Regulation (GDPR) came into effect. This allows EU citizens more control over their data including:

allowing users access to their data
allowing users to delete their data
letting users know if data breaches occur
Chum Bites is committed to following this regulation. If you would like to request your personal data please contact us using our email address with the subject “GDPR – Request Data”. If you would like your data to be deleted please contact us using our email address with the subject “GDPR – Delete Data”.

Updating your information

In the event that there is a change to your personal information for example your contact details, please let us know of this by updating your details online (where this facility is available), or writing to the Administrator at the address provided below, so that we can keep your information up to date and accurate.

Contact us

If you have any queries about this Privacy Policy please email the Administrator using our email address




Sales UK


Conquest House, Wood Street
Kingston Upon Thames, KT1 1TG




Sales UK



Conquest House, Wood Street
Kingston Upon Thames, KT1 1TG